If so, upload a screenshot about the complete error message.Īlan - * Beware of scammers posting fake support numbers here. So, if the issue persists, please provide the following information for further troubleshooting:ġ. What is your Outlook client version? To check version: Click “FILE”> “Office Account”Ģ. It seems that you haven’t provided the entire error message while the issue occurred. Re-install your Outlook client via the method provided in my previous reply.įor log to analyze this issue, I haven’t found the related information. Make sure your Outlook client is running via “Exchange Cached mode”. In consideration more than 10 “RSS Feed” folders were generated, I’d like to confirm whether the folders are empty or not. Also, as you said that you don’t have any subscription for the RSS Feed, you can check the settings of RSS Feed in “FILE”> “Options”> “Advanced”> “RSS Feed”> make sure Since the issue occurs after Windows update, we suggest you create a new Windows profile. Office 365 Fix-It (Options 2) to un-install the programs and re-install them in Un-install the Office programs and re-install them. After that, you can provide your Outlook client version here for checking ifģ.
If no, you can try upgrading it via clicking “FILE”> “Office Account”> “Office Update”> “Update Options (Update now)”. Re-confirm whether your Outlook client is newly updated. So, please see if the following methods work:ġ. Since the network performance is good, it is recommended that we check whether the issues is related to the specific Outlook client. * Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. * Beware of scammers posting fake support numbers here. We will further assist you if it is needed. Change another network environment where the network performance is good. Note: It is needed to backup your previous data before performing the step.Ģ. If so, we suggest you try the following 2 methods to further check it:ġ.
Low network connectivity (or, network performance issue). Your Outlook data is very large (or, your Outlook client has many folders, especially those custom folders where the data size is large).Ģ. Based on the log you provided in your first reply, the issue is more likely to be related to the following 2 points:ġ. I can also see a number of sync errors, one of them is below:įor more information on this failure, click the URL below:Īctually, the Outlook RSS Feed folder contains some logs about your Outlook connection issues. When Outlook finally does open, I have about 10-15 RSS Feed Folders which is strange, as I do not have any RSS Feeds subscriptions. I have tried to open Outlook in safe mode and have followed suggestions as per some other articles, ie: I am running Office 365 School/Work with Outlook 2016 Installed (which I get through the subscription).Īs of late, most times when I open Outlook I get this error: the set of folders cannot be opened.
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